Due to the uniqueness of telecommunication services and the special requirements of service providers, customer management and billing systems (CCBS, OSS) have to meet high-level requirements. These were the main aspect when at the development our OSS/BSS solutions and the decades of experience in the telecommunication industry.
The basic design concept behind our products was to create integrated business management tools for telecommunication service providers. The systems were designed to fulfill industry specific requirements: such as minimize the relay on human operator’s works, support of the Internet-based customer self-service, use of the industry-standard technologies and be able to implement in a very short timeframe.
The main features of the systems are the following:
Supported services: MNO, MVNE, MVNO and landline services
Both pre-paid and post-paid customers are supported
Multi level user access rights
Parametrable menu system
Real time message processing
Batch- and unique invoice generation
Multi level tariff definition
Our systems keep record of customers, contracts and service access points, authenticates and authorizes the customers. Collects and rates the call data records (XDR), handless pre-paid balances and prepares bills. Contacts with the customers are also recorded. Operation is tailored to the business processes, thus the user gets familiar with the system easily.
Mobile communication platform, which fully covers the OSS/BSS functional requirements of MVNE / MVNO service providers, or even a smaller MNO. Modular solution, easy to integrate to existing IT infrastructure and provides massive performance. Services and functionality: CRM, rating, discounting, provisioning, payment channels, web portal, reporting and APIs to external systems.
eebpp™ solution provides electronic bills comlying to the legal regulations. The generated documents are available to the customers via a web surface in one of the most well-known formats, e.g. in PDF. The system also generates an email notification to the customer, who can access the document authenticated by high security electronic signature and timestamp - after the proper identification.
BSS system, covers CRM, rating, discounting, billing and provisioning functionalities. Provides solution for the management of a large amount of subscribers and a wide range parnter network. Supports multiple countries, multiple languages, complies to the legal regulations of the given country. It has a user friendly GUI. Platform independent, easy to integrate.
WebCare™ is a platform independent business portal system, that runs on every wide-spread operating systems and easy to integrate to databases. Its modular design ensures the opportunity to follow the future needs triggered by the changing business environment (e.g.: increasing capacity or functionality). WebCare™ provides bi-directional data communication with the backend system via a data provider layer, resulting extreme data security.
New generation transaction rating engine, which is designed and optimized to a throughput of 50 million (CDR, EDR) transactions per hour per processing node. Ideal for telco- or utility providers, or any company, where the real time or near time batch rating of a great volume of transactions is essential, or new services should be implemented to the market with tight timeframe.
Request based software development
Industry and segment specific solutions
Business process automation – workgroup and workflow solutions
Integrated ERP and business support systems
Business critical systems
Cloud based solutions
Mass billing systems
Billing in outsource
IT infrastructure planning and operation
Big Data / BI / Data warehouse
Consulting (development, testing, organization)
IBM i series (AS400) / Windows / Linux IT operation
DB2 / PostgreSQL database management and migrat
RPG / Java / Angular / Oracle development and architect competence
monitoring and analysis operations for studies
Industry specific solutions
Support of data warehouse implementations with testers and experts
Operation of electronic registry systems
Fraud system operation and support
Document management, registry and document digitization services
Implementation and operation of telecommunication solutions
Digitization and automation solutions for industrial, public utility and financial sectors
Project methodology approach
Survey, specification, planning
Indicative offer, cost estimation
User Acceptance test (UAT) and „hyper care”
Testing and bug-fixing
Installation and handover-takeover
Detailed offer, defining milestones and validity time
Dedicated team, implementation, development phase
Training and operation